Overview
Welcome to High-End N. Throughout the site, the terms “we”, “us” and “our” refer to High-End N. High-End N operates this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Our store is powered by WordPress and WooCommerce, which provide us with the online e-commerce platform that allows us to sell our products to you.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to any person for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card and payment information is always encrypted during transfer over networks via our secure payment gateway, PayPal.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail, billing address, or phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Section 7 – Payment Methods
All transactions on our website are processed in US Dollars ($). We currently accept payments exclusively through PayPal. You agree to pay all charges incurred by you at the posted prices.
Section 8 – Shipping and Delivery
- Shipping Cost: We offer Free Shipping on all orders within the United States.
- Carriers: We use reliable carriers, specifically DHL and FedEx, for order delivery.
- Timeline: Orders are processed within 1 to 2 business days. Transit time is 3 to 5 business days. Total estimated delivery time is 4 to 7 business days.
- Tracking: We provide a tracking number for every order once it has been dispatched.
Section 9 – Order Cancellation
You may request to cancel your order within our 24-hour cancellation window. Once an order has entered the processing stage and been handed to the carrier, cancellation is no longer possible.
Section 10 – Return and Refund Policy
We accept returns for both defective and non-defective products.
- Return Window: You have 30 days from the date of delivery to initiate a return.
- Restocking Fee: We do not charge any restocking fee ($0).
- Return Shipping: The cost of return shipping is the customer’s responsibility.
- Refund Time: Once received and inspected, refunds are processed within 7 business days.
Section 11 – Exchanges
We accept exchanges for products in their original, unused condition. If you wish to exchange an item, please contact our support team at support@highendn.shop.
Section 12 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind.
Section 13 – Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials.
Section 14 – User Comments and Feedback
If you send certain specific submissions or creative ideas, suggestions, proposals, or other materials, whether online, by email, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Section 15 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 16 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
Section 17 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Section 18 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.
Section 19 – Indemnification
You agree to indemnify, defend and hold harmless High-End N from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference.
Section 20 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
Section 21 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.
Section 22 – Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.
Section 23 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States.
Section 24 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Section 25 – Business Information
Questions about the Terms of Service should be sent to us using the contact details below:
- Business Name: High-End N
- Phone Number: +1 (213) 296-8531
- Email Address: support@highendn.shop
- Physical Address: 413 W 7th St, Los Angeles, CA 90014, United States
- Business Days: Monday to Saturday
- Support Hours: 10:30 AM – 4:30 PM (PST)
- Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)
- Response Time: We are committed to responding to all inquiries within 24 hours.